I want to report an error or a problem

I’m trying to add r.bass0720191@arts.ac.uk and p.wu1220181@arts.ac.uk as collaborators to a project and yet their profiles are not appearing. They have both told me that they have set up profiles on the Portfolio site so I don’t know how to fix this issue. Can you help?

s.smith0420191@arts.ac.uk

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