I want to report an error or a problem

Second go – this is Adrian Bryant, logging a ticket on behalf of a student whose cover image is not loading.

This is the image URL on Amazon.

https://s3-eu-west-2.amazonaws.com/portfolio-tools/wp-content/uploads/2020/07/07143207/7-1-1-scaled.jpg

And this is the error I get when I browse it directly

AccessDenied
Access Denied
96D261F361E91573

TnRqJhdGdsgvF6sitdLZJzj21KgSd0Cm/Rj3c2RDz8ZtUTMTFpgcz2nzluWeeO16uGPIQwdQGxY=

Is this something you’ve fixed already? I would like to know what to do to fix this as we’ve had a few examples of it

a.bryant@arts.ac.uk

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