I want to report an error or a problem

Hi, I am contacting you as the preview page doesn’t load, even after a long time, it appears blank. Pages are listed as complete and they include descriptions and alt text, separate for each image. Each image is about 16 MB png max. I am using Google Chrome on a mac laptop. I also removed the pop-ups blocks. Still, nothing works. I have been told to contact you as this should be a problem with your server. I am quite anxious as I cannot progress with my submission without previewing my work and I would like to avoid doing everything last minute. Please let me know what I shall do next and if you can fix this problem.
Thank you



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